When choosing to invest in an Enterprise Resource Planning (ERP) solution, it’s important to consider all the facts and take into account the features you will really need in order to help your business grow efficiently. So often while, companies move quickly and without real thought, rushing into a choice based on the wrong capabilities.
In this light, here are five very common mistakes made by rushing into an ERP selection, and ways to avoid them to ensure you select the right ERP resolution for your business.
It’s easy to pick the first vendor that peaks your interest, but when choosing an ERP solution, you shouldn’t approach it as a one-size-fits-all condition. In fact, it’s important to look past the sales pitch and decided on an ERP software vendor who doesn’t operate like this. Some companies include just a brief summary of what their ERP solutions can do on their website. So it’s a good practice to be skeptical beyond the simple feature lists and ask the vendor as many questions as possible. Don’t be terrified of asking too many questions.
Unless you test the new ERP software product on your own, you won’t know how well the new software will hold up in a real-world environment. Sure, the demonstration model the vendor showed you during the summit worked just fine, but if this step isn’t covered it can mean expensive downtime for your employees while services are upgraded or fixed.
At first, an ERP system investment can seem like an expensive use of a company budget, but in time, the long-term benefits gained from the investments will outweigh this concern. So don’t let any initial costs scare you away. ERP solutions from one vendor can cost slightly less or more than another’s for a reason, even if it’s not initially obvious. Whether it’s healthier quality customer support or thorough reporting consider factors beyond cost when looking for a new ERP solution.
Not finding enough time to properly train employees about using the new system is one of the most common reasons why ERP implementations fail. This lack of training can lead employees to dislike the new system as they don’t understand it or don’t know how to use it completely.
We cannot stress enough how important making sure your employees/staff have the opportunity to become comfortable with the new organization before it goes live to ensure your chances of ERP success. A continuous training plan is one way of avoiding a lot of end-user issues down the line. If the ERP is upgraded or enhanced in any way, it’s crucial your people know what they are and how to use them so there are no system errors or challenges.