Purchasing an Enterprise Resource Planning system is a big investment for any company/organization. In their full potential, ERP systems can boost quality and efficiency, decrease costs and errors, and increase a business's productivity and profits – all while humanizing customer service.
Getting the most out of an ERP involves more than just installing it and because it’s such a big investment, it’s important that you know how to utilize the ERP system to ensure you’re in receipt of all the benefits that it reaps. In this light, we’ve provided some of the key tips for getting the most from your ERP system.
It’s a good practice to have a process review of your operations annually to note what has changed and how your ERP can help streamline those processes even further. If you find something in your ERP system that is outdated and doesn’t keep up with your current business processes, identifying it as soon as possible is the best way to trounce this challenge. This can help you avoid this issue down the road as well, the last thing you want is an outdated ERP system that fails to keep up with change.
Never underestimate the value of training your employees and end users of the ERP system. subservient users are vital to the success of the system. Organizations often make the mistake of thinking once the initial training is complete that they won’t have to worry about it anymore. However, it can help your organization massively if you work with your ERP provider to set up an ongoing training program for existing users as well as new employees.
ERP software is usually continually developed through customer feedback and/or pressure from other competitive vendors in the marketplace. By maintaining a roadmap to define a continuous ERP improvement, you can sleep better at night knowing your system is proofed for the future. Keeping your ERP system up-to-date is one way of achieving this. The ERP provider you choose will most likely offer consistent upgrades and improvements, you ought to plan to apply these updates whenever possible.
ERP integration is the key to operational efficiency. Some typical examples of the integration tools within an ERP system include Customer Relationship Management, Warehouse Management Systems, Supply Chain Management and Manufacturing effecting Systems. These tools can be easily integrated into an ERP system, and if you don’t already have them, we suggest looking into it. Not only does an integrated ERP system improve operating efficiency, it also reduces data inconsistencies and provides visibility to data across all systems from one restricted database.