PostedOn: 2018-03-20 11:22:44

hether you work in retail or are a consumer, the retail business is one that most of us deal with on a weekly or even daily basis. Marketing in the retail realm has changed over the years thanks to the online shopping takeover. Consumers mostly know what they are looking for and marketers often have trouble trying to encourage shoppers to purchase things that are not on their shopping list. An additional problem is being stagnant when you do begin your business. It is a tricky market and being ahead of the curve is essential. Marketers have to learn the ways to best market to their audience, but how?  What is Retail Marketing?  Before we get into the ways to best market with the retail world, let’s give a quick description of what exactly retail marketing is: Retail marketing is the process by which retailers promote awareness and interests of their businesses and the products and services they provide all in an effort to generate or increase sales from their customer base.

4 Data Management Practices That Improve CRM Performance

PostedOn: 2018-03-20 10:53:39

usinesses spend thousands of dollars on customer relationship management (CRM) solutions. Seeing a positive return on investment takes time, especially when your workforce hates using your CRM solution of choice or doesn’t update customer data regularly. With current CRM solutions spanning multiple departments, there is no shortage of ways to handle your data management practices to improve your CRM system’s performance. You may think of enhancing data management to increase the number of prospects you get and the percentage of conversions. You can also use some of the suggested practices in this article to help with marketing communications, improve the speed at which your organization can fulfill product orders, or increase quality in support of your business.  Data Management Strategies  As the first step in better managing your company’s data, assess and improve your strategies for seeking and developing additional business from among your current customers. Look to impro

How to achieve a healthy, balanced relationship with your ERP provider

PostedOn: 2018-03-19 12:28:30

bserving the enterprise software market today is like observing a major relationship crisis where one side is failing to listen to the other. It appears that suppliers are unrelentingly pushing their customers to move to the cloud. Their customers want to move to the cloud too, but not to rip and replace their perfectly functioning back-office systems of record. From the customer perspective, the cloud may be more suited to their datacenters or infrastructure as a service (IaaS) or platform as a service (PaaS), but not necessarily their ERP applications or SaaS systems of engagement that extend the reach of business processes and functions to employees, customers and partners. That is a very big ask and an enormous unplanned cost that is not budgeted and won’t be any time soon. These forced strategies are leading customers to realize that their relationship is in serious trouble. However, with the right actions, it is possible to regain a healthy balance in your supplier rela

What Will 2018 Have In Store For ERP

PostedOn: 2018-03-19 12:01:07

he data highlighted a growing need for companies to adopt a simple solution to improve efficiency and workflow for employees who rely on computers to access business systems. 2018 should bring with it an increase in awareness of mobile ERP solutions so that all employees can enjoy some level of quick and easy access to core functions appropriate to their job from any mobile device. Here’s what else we can expect to see as the year progresses:  1. Cloud ERP  Cloud ERP will continue to make gains, although vendors that are choosing to go all in with cloud are pushing customers away. They may even experience a backlash, with some customers insisting on on-premise and switching vendors if they can’t accommodate.  2. IoT  ERP systems will increasingly be hooked to IoT, tapping into data from systems such as Manufacturing Execution Systems (MES) that have machine efficiency data and other big data harvested from sensors for analysis purposes.  3. Social  Virtually all ERP sy

Three things you are doing wrong with security

PostedOn: 2018-03-17 12:50:07

ith information security, we like to think that everything is locked down and in check. Systems are resilient and will hopefully withstand an attack. The truth is that you never really know how resilient your systems are until they’re fully scrutinized by an attacker or security professional performing a formal vulnerability and penetration test. Odds are that your security is not as good as you think it is. 1. A serious lack of software patching.  Let me be clear, I don't envy anyone in charge of keeping software up-to-date in a business environment. I shudder at the thought. That said, missing operating system patches for Windows, Mac OS, and Linux along with updates needed for third-party software such as Adobe Reader and Java contribute to what could be the majority of malware infections, incidents, and complete breaches. I see many people attempt to address software patching using free tools from Microsoft but this is an area that you definitely get what you pay for. Further

ERP And The Food Industry

PostedOn: 2018-03-17 12:09:32

he food industry has often invested in technology for an edge. In the 19th and 20th centuries, bananas drove the advancement of cooling technologies. Tea led to the development of faster ships, the famous Clippers that raced between East and West to get the best tea prices.  The modern food industry remains at the cutting edge. Modern food and beverage companies have to be very flexible to stay competitive from disease and food hygiene to a new set of laws and taxes to evolving customer tastes to even nature’s temperaments, it’s a dynamic market. A dynamic industry Food companies face the general challenges of manufacturing, but also experience more nuanced impacts. A steel manufacturer might get away with a product that is not quite the same color, but an off-color peach or inconsistent-looking milkshake will immediately turn off customers. This is why banana companies invested so much in cooling and shipping: even though a brown a banana is perfectly fine, nobody will buy one

Five Ways to Harden Mobile Security

PostedOn: 2018-03-16 13:10:28

usinesses have risen to the challenge of securing enterprise resources and handling bring your own devices to a point. Enterprise mobile security has come a long way, and gone is the wild West where any employee could cart corporate data off-premise without oversight or protection.  With that in mind, here are five ways you can get more proactive with mobile security in your enterprise.  1. Invest in Employee Knowledge  The people in your organization can be your biggest asset or biggest weakness. Most security breaches come from employee mistake, especially on mobile devices. So the first step is helping employees understand what’s safe and what is not.  Most people know to call their credit card company when they lose their wallet, but many people take it as just a personal tragedy and fail to report a lost or stolen mobile device even if it has corporate data on it.  2. Set and Enforce Mobile Device Policy  Many businesses now have BYOD policies, but often they go unenfo

How To Ensure A Tactical Financial ERP

PostedOn: 2018-03-16 11:04:57

f you are overseeing a financial ERP implementation, upgrade, or reengineering project, you have probably noticed a motif among the industry analysis. The top research firms advise you to think in terms of short-term versus long-term system goals. Between improvement and differentiation. Strategic advantage versus stable system of record. On top of all that, you are faced with technical differences between platforms. Cloud versus on-premise. Hybrids thereof. Whether you are deep-rooted in the implementation team or observing from the distance of the steering committee, do keep in mind industry trends and topics. These are crucial aspects of today's ERP. But in the method, don’t discount what you already know.  General Ledger   Can you produce your income statement and balance sheet using only the Natural Account in your chart of accounts? At month-end, can you close and reconcile within three days? Does the system produce reports for you that identify reunion items between

Eight Keys for Better ERP Training

PostedOn: 2018-03-15 11:50:56

RP systems are huge, complex and generally not the most user-friendly software. Cloud-based ERP has improved usability, but ERP still isn’t a simple affair.  Getting employees on-boarded and both properly and fully using ERP software, therefore, can be a challenge, and there’s no easy fix for this problem. With some best practices for schooling employees on ERP, however, the process can be made less painful.  With that in mind, here are eight keys for better ERP training. Key #1: Provide Anywhere Access to Training  To help make ERP training easily reachable, make sure you providing anytime, anywhere access to your company’s ERP training. This helps ensure that users automatically improves an employee’s knowledge of the system because he or she can get answers immediately when questions arise.  Key #2: Train to Your Business Processes  Educating human resources on how to use your ERP system is not enough. One mistake that many businesses make with ERP training is lean


PostedOn: 2018-03-15 11:27:37

hen introducing your business to a new software, it is important to be sure that they have both the time and resources to become acclimated to the new system. There are many ways to achieve that. Whether that is through extensive training done with your vendor or added online research, if your employees have no clue how to use software that will become a daily part of their work lives, money could be wasted and very costly mistakes now have the potential to take place.  CRM Documentation – What is it?  Documentation is a written text that accompanies software and/or products. The documentation acts as a guide, explaining to users how a product works and how to use it. CRM documentation is the exact same thing, but specifically for customer  How to Make a Documentation – A Cheat Sheet  When creating documentation there are general practices that you should follow. Let's cover them in an effort to make your documents as clear and concise as possible.  1.     Write just

Why People Are the Most Important Part of Your ERP Implementation

PostedOn: 2018-03-14 11:39:21

ne of the keys to a smooth ERP implementation are the people you involve to make it happen. Your business may have chosen a great software, but if the people involved in the process aren’t ready to change, your ERP achievement will not be successful. To ensure your ERP implementation succeeds, some of the key players you’ll want to involve are listed below  Executive Engagement Let’s start at the top. Every successful implementation project needs an engaged executive team. They must be ready and willing to take on the responsibility of ushering in wide-scale changes within the company. They not only need to commencement the project, they must also remain active participants. To get more granular, it’s important to have an executive sponsor for your ERP implementation. This person not only lends their voice to the project, they also actively support everyone involved in the implementation process. The executive sponsor will lead your company by displaying unwaverin

Five Surprising Takeaways from the 2018 ERP Software Report

PostedOn: 2018-03-14 11:14:46

oday we published our brand new 2018 ERP Software Report, which summarizes the results from nearly 300 recent ERP implementations across the globe. While the data tells a similar story to years past, it also contains a few surprises. We summarized and analyzed this broad data set to arrive at some conclusions regarding trends in the industry, challenges companies to face when implementing new ERP software, and lessons learned. This is the twelfth consecutive year that we have conducted the annual study. Some results are not surprising to those of us that have been in the industry for a while. Others were a big surprise to the Panorama team and me.  1. Cloud ERP software adoption may have finally reached a tipping point.  We saw a very large increase in cloud ERP software adoption this year compared to past years, with this year’s mix of SaaS and cloud deployments increasing to 85%, compared to 15% on-premise deployments. While this number may not be striking on the surface,

The 5 Hidden Economic Benefits of Cloud ERP

PostedOn: 2018-03-13 11:55:08

he cloud has been a major topic of conversation among manufacturers over the past few years. With good reason too: it has definitively proven its economic value. Obviously, the cloud offers compelling ways for manufacturers of all sizes to reap cost savings, especially when it comes to capital spend. But cloud ERP promises even more fiscal win falls that aren’t quite as obvious. Just consider the following:

5 Ways You Can Get More out of Your CRM Software

PostedOn: 2018-03-13 11:15:38

o you believe that you could be getting a better return from your customer relationship management (CRM) software investment? The reason you purchased a CRM solution in the first place was to reap the benefits of a centralized database to use during the many departments of your organization. Perhaps you aren’t taking advantage of some facial appearance of your CRM software; maybe your employees aren’t using the software to its full potential. Here are five tips to help you get the greatest return on your CRM purchase.  1. Update Your CRM Data  One of the first things you can do to get better value out of your CRM software ensures that the software is up to date, which may mean purchasing an upgrade to the latest version. Contact your CRM provider for the most recent updates relevant to your unique business needs. Updating your CRM software also ensures that you get the latest security updates. If you’re using a cloud-based CRM solution, you should be receiving the latest secu

Top Functionality Needs of ERP Buyers

PostedOn: 2018-03-12 13:17:21

RP buyers are primarily distributors and manufacturers across dozens of verticals (pharmaceuticals, food/beverage, industrial machinery etc.). While retail ERP is a large software market unto itself, few retailers contact us for advice on ERP purchases. Software Advice looked at 200 buyer interactions to highlight why companies want to invest in ERP systems, specifically. within distribution, manufacturing and food/beverage manufacturing.  Researcher Commentary One of the key benefits of an ERP system is that integration between modules (warehouse management, transportation management, order/inventory management etc.) enables full traceability of items throughout your supply chain. Our analysis uncovered the fact that the need to improve inventory tracking is a key driver of ERP purchases, with 22 percent of buyers citing the need to improve lot tracking specifically.  Key Findings Distributors are prioritizing lot tracking as a “must-have” feature, with 44 per

A Typical ERP Business Scenario to Explain Why ERP is Required

PostedOn: 2018-03-12 12:16:30

he very basic question to any beginners is why Enterprise Resource Planning also called ERP is required? To answer this, let's examine this typical business scenario. Suppose a client approaches sales team asking for a particular product. The sales team contacts to inventory department to check the availability of the product. To their surprise, sales team found out that the product is out of stock. Before we actually see in detail, what ERP is and how ERP can help in your business process, we will understand how different departments are involved in the whole business process, right from the ordering of the raw material to manufacturing goods to delivering final goods to the customer. Here is the whole process that is followed by any business unit. Client contacts the sales team to check the availability of the product Sales team approaches the Inventory department to check for the availability of the product The In case the product is out of stock, the sales team approaches

What Does 2018 Bring for Mobile App Development?

PostedOn: 2018-03-09 11:37:56

obile apps used to be considered just an optional addition to a company’s marketing strategy, but that’s not the case anymore. Given the fact that today mobile apps are one of the main ways to build brand awareness and increase sales, they have become a necessity when it comes to developing a business. And that’s not all! These apps have become part of our daily lives and we don’t even realize anymore that we use them for almost everything that we do. With that being said, we can only expect for these apps to become even more present in our lives. So here are five mobile app development trends for 2018:  VR and AR Apps  There’s no doubt that both Virtual Reality and Augmented Reality have really taken the industry by storm last year and will definitely continue to do so in 2018. According to Dot Com Info way, the total number of mobile apps with built-in AR capabilities will cross 1580 million in 2018. Maybe the main reason why these technologies have really taken over i

Six Hacks for Streamlining Your HR Software

PostedOn: 2018-03-09 11:11:24

e love complexity as humans. Keep it simple is not in our DNA. But complexity is almost never good, and that sure holds true for human resource software.  Complexity in HR software leads to inefficiency and underutilization. That’s bad for business.  Thankfully, the industry’s move to the cloud is changing that. Just as software for other industries and business functions has gotten simpler and easier to use as they systems have moved off premise, so too has HR software.  But that doesn’t mean things are simple enough; for many companies, there’s still the need for reduced HR software involvedness and simplify processes.  Over the past few years, businesses have seen an evolution of technology in HR work processes. By streamlining HR technologies and processes, businesses will reap huge rewards not only in cost-savings but also in productivity, employee happiness and happiness index. With that in mind, here are six ways you can streamline things.  1. Skip Best of Breed 

Report: Moving ERP to the cloud boosts productivity Sticking with on-premises enterprise resource pl

PostedOn: 2018-03-08 11:37:14

ticking with on-premises enterprise resource planning solutions instead of moving into the cloud may cost recalcitrant managers far more in lost productivity than it saves them in capital expenses.  That is the conclusion of a new report that highlights some of the overlooked benefits that can be realized in moving critical systems into the cloud. According to Michael Mandel, a senior fellow at the Mack Institute for Innovation Management at the Wharton School in Philadelphia, advanced tools that are part of cloud ERP can ramp up productivity in unexpected ways. Unlike a growing number of tech critics, who argue that smarter devices and software have done little to change productivity, The ongoing shift into the cloud is spearheading a new productivity boom that could add up to $2 trillion in gross domestic product growth over the next decade.  But for that to happen, advanced technologies need to be easily accessible and must be simple to adopt and use,  The cloud helps to address

A CRM that populates itself with leads Too good to be true?

PostedOn: 2018-03-07 11:36:26

s account based strategies grow in importance, sales and marketing teams increasingly rely on artificial intelligence to help them decide the accounts on which to focus their efforts. But there are a couple of key challenges that any account based approach ultimately depends on for success a robust data foundation and a flexible configuration to fit an established strategy. Account Scoring is the latest CRM product to emerge from Data Fox. It has been designed to help businesses to work out quickly and easily which clients to prioritize. Data Fox already has information on more than two million companies to help firms evaluate which companies to add to their CRM database and which to prioritize.  Data Fox has been harvesting company data based on a range of criteria, including firmographic, technographic and signals data.  Customers scores apply to all of the two million plus companies which Data Fox is following. This extends beyond AI scoring, adding an additional human element an

Best CRM Features for the Hospitality Industry

PostedOn: 2018-03-07 11:06:51

n the hospitality industry, customer satisfaction is top priority. Companies rely on feedback to determine the success of a invention or service and to indicate areas that need improvement. Customer relationship management  software helps hospitality businesses with tasks, services, and business processes related to customer relations, increasing customer satisfaction, and their likelihood of success.  There’s more to the hospitality industry than pricing, quality, and accessibility, however. These elements may be the core customer services, but many other factors exist, as well. CRM features and tools customized to the hospitality industry include:  Data collection Maintenance tracking  Interactive platforms Mobile access  Travel agency partnerships.  An essential tool in the hospitality industry, CRM helps companies meet and exceed customer expectations by enabling them to create and build real relationships with their clientele as well as provide what their custom

Cloud solution tackles simultaneous call recording and storage

PostedOn: 2018-03-06 11:19:09

all recording is becoming an essential piece in the overall VoIP universe. Larger organizations are faced frequently because of regulatory or legal demands with a need to record and store calls but will sometimes need to record and encrypt calls simultaneously, across an organization.  While call recording software has long been on the market, what is new is the capability to store calls in the cloud, particularly as they can quickly absorb memory on physical servers held on-site. Deploying such capabilities inside a VoIP system just got significantly easier, however, making VoIP a natural fit for such demands.  The VoIP Appliance has been designed with ease of use in mind: it is plug-and-play, any customer can be up and recording using the software in a matter of minutes.  The appliance provides the customer with encrypted, compliance-ready recordings. It is built to capture calls on any PBX, buffer the calls, encrypt them and upload them to the  Cloud. All calls are stored in th

What CEOs should know about ERP implementation

PostedOn: 2018-03-06 10:58:54

hoosing the right ERP tool is one of the most crucial investment choices to make for a business. Given the size of the outlay, it is also an important decision for you as a CEO. Picking out something for your organization, even if it’s from the stable of an established corporate software provider, will require a fair amount of deliberation. Everyone will tell you that you need a strategy to pick out the one that’s right, you’ll need the right resources to tailor and make to order it for your business, and that you’ll need a whole lot of time to get it embedded into your workflow. But is that all? Is there anything you need to know before you think about the right ERP for your company? Here are some things we think you should keep in mind before you make that decision: An ERP tool is a business Swiss army knife, but not a genie  The job of an ERP tool is to help you manage your resources correctly. It’s going to give you all the information you need to handle your busine

What Will 2018 Have In Store For ERP

PostedOn: 2018-03-05 11:43:36

t’s that time of year again where we take stock of what 2017 has presented us with and think about what might be in store for the next 12 months. Google’s 2017 in search data revealed how was the most popular type of question asked by internet users, as people looked for answers on how to offer help and make a difference. It’s been a chaotic year for many, and not just thanks to the extreme weather. This year, we surveyed 500 senior business decision makers in UK companies to find out just how mobile their businesses are. While 88 percent permitted mobile working, many staff in operations roles such as HR, customer service reps, and production staff rely on systems which leave them oftentimes chained to their desks with little chance of performing job functions from a mobile. The data highlighted a growing need for companies to adopt a simple solution to recover efficiency and workflow for employees who rely on computers to access business systems. 2018 should bring with it a

5 Cloud Computing Trends to Watch in 2018

PostedOn: 2018-03-05 11:20:32

e have seen cloud computing growing at an exceptional rate and nothing in this world can stop this. It is going to grow even higher. Saying that what cloud computing trends we should expect in the upcoming year?  While it might be hard to predict since there are many new features and changes, most of the cloud providers have already rolled out. More to that, the businesses of today are more vocal about what are their specific needs from the providers.   Since the businesses are more and more inclining towards this technology, let's have a look at the cloud computing trends that will be highlighted in this new year.   IoT Almost all the devices including cars, mobiles, and appliances are going to have an integral relationship with each other. Almost all IoT devices will be connected to the cloud to communicate with each other. And as the cloud landscape will grow further, more devices will be added to it.   While IoT has witnessed tremendous development last year, it is go


PostedOn: 2018-03-03 11:13:15

etting your business in the door is one of the biggest challenges in sales. Let’s take a look at some strategies to help make the job of your business development specialist a little easier. Seek to Understand We need to stop thinking about sales in terms of what we need, and instead, put ourselves in the shoes of the prospect. This individual is likely very busy and doesn’t have a lot of time to waste the last thing they want to do is set up a time to talk with a business development specialist about a product or service. you need to be able to show them the value of what you’re trying to sell. You need to know that there’s going to be a return on investment, that the product or service is going to truly benefit the prospect. Once you have all of these considerations in order, you’ll be in a much better position to actually get in the door of the prospect and start building a relationship. Establish Yourself You can’t get in the door if you’re unknown. When you fee

Six ERP Data Best Practices

PostedOn: 2018-03-03 10:51:11

RP systems are first and foremost a storehouse of company data. They are the system of record and the nerve center of a business. A good ERP system, properly deployed, helps almost every business function from procurement and logistics to creature resources and deliberate planning.  Much of ERP’s value depends on good data governance and management, though. There are efficiency and competitive advantage when data within ERP systems is managed properly and inefficiency and missed opportunities when it is not.  Managing ERP data properly is thus of prime importance. Here are six best practices for managing data and getting the most out of your ERP system.  1. Take a Holistic View  Silos can be a huge issue for proper data governance, especially in light of Europe’s new General Data Protection Regulation (GDPR) that goes into effect later this year. Properly managing and syncing data without duplication requires a holistic view that gets beyond the silos and maps out how data i

Structured Product Development and Management of Product Information

PostedOn: 2018-03-02 11:46:11

here is a constant and relentless challenge to innovate and introduce the next range of products to the market along with the expected digital assets to support the sales and marketing activities of both the company their channel partners, and their customers. planned product development is key for industries which are driven by seasonality where a high percentage of new items are launched or released on a seasonal or more regular basis. The lifecycle of these products is relatively short from thought to launch to retirement and obsolescence.  Some companies may not have a defined structure or process for product development. A structured come close to may be required as a company grows and the responsibility for product development moves beyond a relatively small group of people, and as the number of stakeholders involved increases. A structured product progress process allows an organization to establish a consistent approach to product development which can be implemented, review

The ERP Failure Factors

PostedOn: 2018-03-02 11:16:09

he definition of failure is a bit fluid but certainly means the projects did not reach their objectives. At the extreme end, the new systems did not work in any meaningful way or the cost overruns were 100% or more. This level of failure must be daunting to any institute planning to renew or replace its ERP systems. So the choice is the key because some systems are better at particular aspects of ERP than others. For example, manufacturing, giving out and supply chain or the provision of services all have different needs and some vendors specialize in the matching functionality. For enterprises in specialized sectors the needs and the emphasis may be quite different from their counterparts in middle-of-the-road business and selling services differs radically from products. In conglomerates and multinationals, what suits head office may not be suitable for certain subsidiaries. But in any context, ‘better’ has to be the judge of the users and management and suitability for the part


PostedOn: 2018-03-01 11:33:12

f you’re looking to streamline business processes and boost productivity, consider integrating your enterprise resource planning (ERP) and customer relationship management (CRM software) systems. Doing so will help remove data silos in your organization and optimize operations to enhance efficiency. Let’s take a look at three remunerations of merging your ERP and CRM software.  1.     A 360-degree view of your customer How well do you know your customers? One of the biggest advantages of CRM and ERP integration is that it gives you a complete view of your customer. From prospect to sales and support, to investment and accounting, together these systems provide complete visibility into your customers’ needs, buying habits, order history, preferences, account standing, etc. Not only does this knowledge give you better insight into your customer base, it can help you build lasting relationships with customers and resolve where there is potential for future growth. It can e

5 Tips for Using CRM to Deliver Better Customer Service

PostedOn: 2018-03-01 11:24:49

he information sitting in your customer relationship management (CRM) system is worth its weight in gold. Unfortunately, too many organizations use this in rank only during the pre-sale phase of the customer life cycle. The body of data in your CRM system is one of the most valuable tools you have and could have a significant impact on customer service levels, customer retention, and future sales.  1. Live Collaboration  When it comes to solving customer service issues, time is of the essence. For tough issues, you’ll want to put the best technicians on the case. The live dashboards and monitoring tools in CRM applications enable live sharing of chats, phone calls, email chains, and service documents across the whole team so that any new specialists jumping on the problem can get up to speed quickly. Documenting these issues and their resolution within the CRM system means that incidents can be saved and cross-referenced for any future problems.  2. Understand Your Customers 

4 ERP Security Issues That Can Easily Be Overlooked

PostedOn: 2018-02-28 11:25:41

nterprise resource planning (ERP) systems are designed to help companies maintain an efficient and consistent level of business operations. Formerly the job of numerous, disparate systems, ERP software integrates many tools into one, coordinating and maintaining the most important business-related tasks and financial transactions. With all these integrated programs and process, ERP systems require attention, not just for maintenance and updating but to ensure that attention is given to all security issues, even those that can easily be overlooked.  ERP software systems decrease the need for multiple independent applications, helping business improve the efficiency and effectiveness of their daily business operations. However, as ERP systems are so comprehensive and cover such a broad spectrum, system weaknesses, security issues, and vulnerability are inevitable. Here are four ERP security issues that businesses can easily overlook. 1. Weak Access Controls  ERP systems maintain som

5 Ways to Improve User Engagement with Your Cloud ERP Solution

PostedOn: 2018-02-28 11:11:46

oving to a cloud-based enterprise resource planning (ERP) platform as so many enterprises have brought with it new opportunities to improve user engagement, regardless of whether the cloud-based ERP application is replacing a legacy solution or is the first ERP solution you’re rolling out for your organization.  Here are five ways to improve user engagement with cloud ERP.  1. Create a Cloud ERP Road Map  If you’re making the transition from a legacy on-premises ERP application to a cloud-based solution, it’s important to create a cloud ERP roadmap to improve user rendezvous. You can break this roadmap down into quarterly or monthly feature releases depending on your ERP vendor, solution, and industry. Important information for the roadmap includes:  Feature documentation, including a short, descriptive snippet of the feature and links to citations and training (if available online);  Date the feature becomes available to users;  Planned integrations betw

4 Ways Today Digital Disruptions Affect Your ERP

PostedOn: 2018-02-27 11:07:13

digital disruption occurs when new digital technology changes affect the way businesses perceive the value of their current services and products. Digital disruptions can include the massive wave in the increase of mobile devices for work and special use. This phenomenon is known as the consumerization of IT and has raised the potential for digital disruption in multiple industries. The role of current enterprise resource planning (ERP) systems is to provide a scalable and flexible IT infrastructure despite the digital disruption. Modify Your Business Model to Survive in a Digital Economy  It may sound like a complete overhaul of your business, but you can make slight changes to your business reproduction by examining your current ERP operations. Keep any changes to a minimum, and use your existing resources. It doesn’t cost much to change a policy here and there. Processes should be evolving anyway. Use your ERP software to implement these changes: Don’t underestimate its powe

Big Bang Versus Phased ERP Implementations

PostedOn: 2018-02-26 11:42:20

he phrases big bang and phased are used to describe ERP strategies for introducing new systems into an organization. A big bang ERP implementation is typically used to describe a go-live or cutover scenario where a business switches from their old ERP system to their new system at a single spot in time. In contrast, a phased approach describes a scenario where fundamentals or modules of the ERP system are introduced in a planned sequence, replacing the old systems gradually. Many factors need to be painstaking when deciding on a go-live strategy. For example: Does the implementation cover a single site or multiple sites?  A big bang implementation on a single site is considerably easier to manage than a synchronized big bang across multiple sites. However, interdependencies between sites could dictate that a phased approach isn’t viable.  Does the implementation cover a single business or multiple businesses?  If multiple business units are involved then i

Getting More Value from your ERP System - Sustaining User Training

PostedOn: 2018-02-26 11:19:18

ost organizations recognize that good quality user training during an ERP implementation project is one of the key drivers that will ensure the expected project benefits are delivered. What is less commonly understood is the way that the benefits gained may start to erode over time, unless the training is addressed on an on-going basis. The typical training model used in ERP implementations is based on a train the trainer approach, where a selected group of key users are given system training by the ERP vendor. Each of these key users then provides training to their classmates. When done properly, this approach is well proven, usually keeps training costs down to manageable proportions and ensures that system knowledge is transferred, at least to the key users. After the system is implemented, the key users continue to be the source of training for new users and the people in the organization who are consulted when the business necessities dictate that the system might need to be